Introduction
At Eidan Luxe, we are committed to delivering your orders quickly, safely, and reliably. This Shipping Policy outlines how we handle deliveries for our global customers.

Delivery Areas
We ship our products worldwide. Wherever you are, we aim to reach you with our quality products and excellent service.

Shipping Method
We use trusted third-party logistics and courier services to deliver all orders. All shipments are processed with care and include tracking information when available.

Payment Method
Eidan Luxe only accepts Cash on Delivery (COD). No advance or online payments are required. Please ensure the correct amount is available at the time of delivery.

Shipping Timeframes

  • Local Orders (within your country): Typically delivered within 3–7 business days

  • International Orders: Delivery usually takes 7–15 business days, depending on destination and customs clearance
    Please note that delivery times are estimates and may vary due to unforeseen circumstances, holidays, or customs processes.

Shipping Charges

  • Shipping charges (if any) will be clearly shown at checkout before you confirm your order.

  • In some regions, additional duties or taxes may apply. These are the responsibility of the recipient and vary by country.

Order Processing
Orders are typically processed within 1–2 business days after confirmation. You will receive a confirmation email or SMS once your order is packed and dispatched.

Missed Deliveries
If a delivery attempt is unsuccessful, our courier partner will typically retry. Please ensure someone is available at your provided shipping address to receive the order and make the cash payment.

Damaged Packages
If your order arrives visibly damaged, please do not accept the package and notify us immediately at [email protected]. If damage is discovered after opening, report the issue within 48 hours with supporting photos.

Changes to Shipping Details
If you need to update your shipping address or contact details after placing an order, please contact us at [email protected] as soon as possible. Changes cannot be made once the order has been dispatched.

Contact Us
For any shipping-related questions, feel free to reach out to:
[email protected]